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Q:

I am a carrier and want more loads, how do I get started?

A:

It's simple. Just fill out a request form, and we'll approve you and set you up with the information you need to access the system. The approval process can be completed within 24 hours after receiving all of your pertinent information.

Q:

I am a shipper (or broker) and need help finding carriers for my loads, how do I get started?

A:

It's easy. Just fill out a request form, agree to the terms for using the Network, and you are on your way.

Q:

Can I be both a Network shipper and carrier?

A:

Yes.

Q:

How much time does it take for the Network to find matches?

A:

Usually 10 seconds or less.

Q:

Am I locked into a long term contract?

A:

No. You may discontinue use of the Network with 30 days' notice.

Q:

How easy is it to cancel an available load or an available capacity?

A:

It's very simple, just a mouse click and a note about why you are canceling. If you are sending your data electronically, you simply send a delete message.

Q:

How much time does it take to learn how to use the Network system?

A:

With the tutorial, about 15 or 20 minutes should cover it.

Q:

How does your system compare with other load matching services?

A:

The CargoTel Network is comprised of many shippers and carriers that are using CargoTel's Transportation Management System. As a result, data is more up-to-date and reliable than on load matching services. Also, transit performance stats are available to the shipper. And, since many Network members are using other CargoTel technologies, full integration of Network loads with management systems insures that shipments will get the full attention they need.

Q:

What kind of tools are there to manage my loads?

A:

There are tools to add, edit or cancel loads. There are also tools to view potential matches, assign matching carriers, and confirm the booking.

Q:

What happens if I need help using the system, is there a person for me to contact, or is support online-only?

A:

We have a live Help Desk for Network customers, accessible with a toll free number.

Q:

What is the cost to use the CargoTel Network?

A:

There is a monthly subscription fee of $49. There is also a per-load fee for carriers. In general, the carrier will pay between $2 and $5 per booked load. The exact amount depends on the load pay amount. For shippers, there is no per-load charge.

Q:

What are the payment terms for Network fees?

A:

Payments are made monthly with your credit card on file. High volume customers may apply for a credit account, with Net 15 terms.

Q:

Does the Network support automated payments between Shippers and Carriers?

A:

No. The actual billing and payment for freight charges is the responsibility of the Shipper and Carrier.

 


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You are a: Shipper Carrier
Products of Interest: TMS or SCS Wireless Network
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